Everybody Is Communicating. Nobody Listening: Closing the Gap Between What Management Says, Employees Hear and Customers Experience

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Everybody Is Communicating. Nobody Listening: Closing the Gap Between What Management Says, Employees Hear and Customers Experience

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Everybody Is Communicating. Nobody Listening: Closing the Gap Between What Management Says, Employees Hear and Customers Experience


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Marchio Patrick Kyei
EAN
  • 9789988451509

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