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the Customer Base Audit: First Step on Journey to Centricity
Wharton School Press
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Lifetime Value [Lingua inglese]
The Leader's Brain, Updated and Expanded: Unlock Peak Performance in Work Life...
Marketplace Dignity: Transforming How We Engage with Customers Across Their Journey (English Edition)
Decision-Driven Analytics: Leveraging Human Intelligence to Unlock the Power of Data (English Edition)
The Ostrich Paradox: Why We Underprepare for Disasters (English Edition)
Customer Centricity: Focus on the Right Customers for Strategic Advantage (Wharton Executive...
For The Win, Revised and Updated Edition: Power of Gamification Game Thinking...
The Customer Centricity Playbook: Implement a Winning Strategy Driven by Lifetime Value (English Edition)
In Praise of The Office: Limits to Hybrid and Remote Work (English Edition)
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